We are crowdsourced staffed (95 positions) with a scalable on demand workforce assigned from our agencies we work with under a TOCA framework (TOCA: Tech, Operations, Client, Audit).  Our accreditation comes from the BPOs that we partner with.  (BPO: Business Process Outsourcing)

T = Technology (connection via internet, VPN, portals)

O = Operations (scheduling in different time zones)

C = Client Relations (marketing, sales, engagement)

A = Audit (contract, payments, legal compliance)